Kanoodle strives to provide industry leading service levels - from customer enquiries and support, to logistics and order fulfillment. Placing an order, or submitting your details for newsletter subscription signify's your acceptance of our terms of service.
Limitation of Liability
By visiting our website and/or making a purchase through our online store, you are accepting the policies and practices as outlined and described herein.
Kanoodle provides this website and its services on an as-is basis. While every precaution is taken to maintain the integrity of both content and security, Kanoodle offers no warranties or support outside of lawful duty of care.
Kanoodle expressly disclaims all warranties and representations, express or implied, as to the operation of the website, the information contained herein, or its products available for sale, including any implied warranties or merchantability and fitness for a particular purpose. All items sold on this website described as a 'toy' are for novelty purposes only and may provide no medical benefit. The abilities, purpose and specifications of each product are the sole responsibility of the individual manufacturer and in no way imply a warranty or guarantee from Kanoodle. Kanoodle will not be liable for any damages of any kind arising from the use of this site, including but not limited to direct, indirect, incidental punitive and consequential damages.
Kanoodle, its parent companies and its affiliates will not be liable for any damages of any kind arising from the use, improper or otherwise, of any of its products, in excess of the original sale price of an item. As we supply a wide range of product shapes and sizes, it is the customer's responsibility to ensure that they are capable of safely using or operating purchased products before any attempt is made.
Any data or materials downloaded or otherwise obtained through the Kanoodle website is done so at your own discretion. By using this website you agree to take full responsibility for any damage to your computer system or loss of data that results from the acquisition or storage of any such materials.
Kanoodle may offer advice or information at your request. Any advice or information provided by Kanoodle, including but not limited to product descriptions and customer enquiry responses, is done so in good faith and with every consideration taken on known variables. This advice and information, whether written or oral, obtained by you from Kanoodle or its representatives implies no warranty or guarantee as to its accuracy or appropriateness for your individual circumstances.
Copyright and Trademark Ownership
Kanoodle (also referred to as Kanoodle.com.au), the Kanoodle logo, the "(ooo)oodles of adult fun" slogan and all related indicia and artworks are the sole properties of Kanoodle and its parent company. All other service marks, trade marks, names and logos mentioned herein are the property of their respective owners.
All brand names, logos and product designs appearing on this site (including images, text, products, icons, etc) not created by Kanoodle for marketing purposes are the property of their respective owners and are used for the express purpose of facilitating commerce. The content on this website is for private shopping purposes only. Any other use including but not limited to modification, reproduction, reverse engineering, transmission or broadcast, uploading and/or posting in any form or by any means, unless expressly authorized in writing by Kanoodle, is strictly prohibited.
Errors and Omissions
Kanoodle reserves the right, in the event of a human or machine error, to cancel any order placed for a product listed at an incorrect price, regardless of the status or confirmation of that order. In the event of an order cancellation under these conditions, any completed payment or part payment will be reversed. As Kanoodle holds no payment records or account information, we may contact you to provide these details if needed.
Kanoodle takes great care to ensure the accuracy, currency and reliability of any information provided via the website, enquiry system communication, email or by phone. In the event that information is compromised by human or machine error, Kanoodle can take no responsibility for any action or damages resulting from said information.
In the event a purchase is made based on erroneous information provided by Kanoodle or one of its representatives, we may choose to cover return postage, and provide a refund on unopened and unused products in undamaged packing only.
Your receipt, tax invoice and/or order confirmation email are automatically generated and do not constitute acceptance of your order, nor does it signify acceptance of the stated values in the case of human or machine error. Kanoodle reserves the right to cancel or refuse any order, for any reason, without prior notice. We may require additional information from you to verify the legitimacy of your payment method or to verify the accuracy of your shipping details, before we can process your order.
Kanoodle takes no responsibility for the accuracy of information provided to us by our customers, and will not be held liable in the event that information provided to us by a customer results in lost or misdirected payment, communications or post.
Kanoodle does not collect personal data without your knowledge and your voluntary action of providing the requested information. We use provided details to:
Create user accounts which hold your contact and delivery details.
Process and secure your requested transactions.
Contact you with an order summary and shipment tracking information.
Request reviews of purchased products.
Our newsletter system is run completely separately from our ordering system and they are mutually exclusive services. If you wish to receive promotional materials from us via email, you are welcome to sign up with any email address you like, at your own discretion, in order to protect your privacy on shared computers, etc. Kanoodle will not share, transfer, sell or make available any personal information you provide on our website outside of our organisation without your consent, unless legally required.
To unsubscribe from our promotional newsletter, please follow the link at the footer of your most recent newsletter email. For more information on how we protect your privacy, please read our Privacy & Discretion Policy.
User Generated Content
Kanoodle may provide services whereby a customer may choose to share reviews, testimonials, frequently asked questions or other comments relating to our products and services. These submissions become the property of Kanoodle to use as it sees fit, so long as these uses do not compromise the privacy of the submitter. By submitting content to us for public use, you automatically agree that the information is accurate and original, and allow it to be modified for suitability as necessary. Kanoodle offers no guarantee as to the terms or duration of use of any user-submitted content.
Kanoodle does not support, endorse, verify, guarantee, condone or recommend any information provided by its users or customers, and this content is provided as-is for entertainment and testimonial purposes only. Kanoodle is not responsible for any damages to person or property arising from the viewing, use or dissemination of user-submitted content.
Kanoodle reserves the right to refuse, edit or remove any user submitted content at any time and without notice or compensation.
Legal Age Limit & Consent
Use of the Kanoodle website in whole or in part constitutes agreement and acceptance of our terms and conditions. By using this website you declare that you are at least 18 years of age and can lawfully enter into legally binding contracts under Australian Law. Providing incorrect or fraudulent information regarding your identity in regards to payment is a criminal offence and Kanoodle takes no responsibility of the use or misuse of its services under these circumstances. Presenting Kanoodle.com.au and/or its content, in whole or in part, to a person under the legal age of sexual consent in your state or country may constitute a criminal offence punishable by law. Kanoodle accepts no responsibility for any damages resulting from the viewing of this website regardless of any steps taken to prevent viewing by a minor or by individuals whose beliefs or local laws prohibit the viewing of explicit/suggestive/sexual materials.